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Terms of Use

This web site, hereinafter called "the site", is owned and operated by Institute of Cellular Biomedicine Pty Ltd, hereinafter called "ICB". ICB maintains the site as a service to its visitors, subject to the following terms and conditions concerning the use of the site. When you use the site, you accept the Terms of Service, hereinafter called "the terms". If you do not agree to the terms you may not use the site. ICB reserves the right to modify content on the site, and the terms, periodically without prior notice.

Use of the site

ICB requires that its agreements be made with persons who are qualified to contract. As a patient you must be over the age of eighteen (18) years. In the case of a patient being under the age of eighteen (18) years, a parent or guardian must accept this agreement and must be present at all consultations.

Services Provided

ICB makes no warranties, whether expressed or implied, as to the content of any medical consultation conducted through our service. You and your doctor are solely responsible for all information and/or communication sent during a consultation or other communication. Your doctor will keep a record of their consultation with you.

ICB does not guarantee that a video consultation is the appropriate course of treatment for your particular health care problem. You agree to contact your own doctor immediately should your condition change or your symptoms worsen. If you require urgent care, you should contact your local emergency services immediately.

The services are offered on an "as is" basis and used by the patient solely at his or her own risk. ICB may, among other things withdraw, suspend or discontinue any functionality or feature of its services.

Registration

When you register to obtain a product or service on the site, you accept the terms. Your use of any such product or service offered on the site is governed by these terms. Except as provided in the terms, ICB does not warrant that any product descriptions or content contained within the site is accurate, current, reliable, complete, or error-free.

As part of your registration you are required to provide us with certain personally identifiable information. It is your responsibility to update this information so our records are current, complete and accurate. ICB reserves the right to cancel your registration without notice and at it's sole discretion.

Recording Policy

Recording consultations by any means is strictly prohibited, unless expressly agreed to by all parties to that consultation. Unauthorised recording of consultations will be considered grounds for immediate cancellation of registration.

Privacy Policy

Because we respect your right to privacy, we have developed a Privacy Policy to inform you about our privacy practices. You can view our Privacy Policy here.

Booking Fee Refund Policy

ICB charges patients a booking fee for its services. This fee is charged at the time a booking is made and will be refunded if the doctor cancels the appointment, or if there is a technological failure that prevents an effective consultation between patient and doctor. Technological failure is assessed and logged by the doctor. The booking fee is generally not refundable if you, as a patient, cancel an appointment or fail to attend.

Intellectual Property Information

The site and the content within the site are the property of ICB or its suppliers and are protected by laws relating to intellectual property, including copyright laws, and international treaty provisions. The compilation, organization and display of the content as well as all software and inventions used on and in connection with the site are the exclusive property ICB. ICB reserves all rights in the site and its content not specifically granted in any agreements with ICB or in the terms.

Release and Indemnity

In consideration of ICB (which expression shall be taken to include ICB's servants, agents, officers and directors, successors or assigns) agreeing to permit me to use the site and ancillary services:

I release ICB from all claims which I have, now or later against ICB whether for: personal injury (including death and disability) or otherwise, and whether occasioned by:
negligence, breach of contract, breach of statutory duty or otherwise, suffered as a result of or in connection with my using the site and ancillary services

I indemnify and will at all times in the future indemnify ICB against all proceedings, actions, claims or demands made by any person for: personal injury (including death and disability) or otherwise, and whether occasioned by:
negligence, breach of contract, breach of statutory duty or otherwise, suffered as a result of or in connection with my using the site and ancillary services

Disclaimer

EXCEPT AS EXPRESSLY STATED IN AN AGREEMENT BETWEEN YOU AND ICB, ALL CONTENT, SERVICES, PRODUCTS AND SOFTWARE PROVIDED ON THIS WEB SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. ICB AND ITS SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. YOU ARE SOLELY RESPONSIBLE FOR THE APPROPRIATENESS OF THE SITE, ITS CONTENT, AND THE PRODUCTS AND SERVICES OFFERED BY ICB ON THE SITE FOR YOUR INTENDED APPLICATION AND USE. ICB DOES NOT WARRANT THAT THE SITE, ITS CONTENT, OR THE PRODUCTS AND SERVICES IT OFFERS ON THE SITE MEET YOUR REQUIREMENTS. SUBJECT TO THE TERMS OF ANY AGREEMENT BETWEEN YOU AND ICB, ITS SUPPLIERS AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, EVEN IF ICB, ITS SUPPLIERS OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Entire Agreement

This Terms of Use, together with any ICB rules, privacy or policies referred to herein, represents the complete agreement between you and ICB concerning the subject matter hereof, and it replaces all prior oral or written communications concerning such subject matter. ICB may modify this Terms of Use as set forth above. These Terms of Service were last updated on September the 11th 2014.